Cookie Policy

Last Updated: 30 April 2025

At NTB Industrial Park ("NTB," "we," "us," or "our"), we employ cookies and similar tracking technologies ("Cookies") to ensure optimal functionality and user experience on our website. These technologies allow us to maintain, secure, and continually improve our digital services while providing efficient access to information about our industrial park facilities and services.

By accessing and using our website, you acknowledge and consent to our use of Cookies as described in this policy. These technologies serve important purposes for our industrial operations by helping us to:

• Maintain essential website functionality, including secure access to investor portals and document download systems
• Analyze visitor patterns to improve our content structure and service information accessibility
• Enhance security measures to protect sensitive business information and prevent unauthorized access
• Optimize website performance for international investors and business partners

Should you wish to modify your Cookie preferences, you may adjust your browser settings to restrict or disable certain Cookies (detailed guidance is provided in the "Managing Your Cookie Preferences" section). Please be advised that limiting essential Cookies may impact your ability to access certain features of our website, particularly those related to investor services and document downloads.

For comprehensive information about the specific types of Cookies we utilize, their operational purposes, and your associated rights, please review the complete policy below. Should you require any clarification regarding our Cookie practices, our support team is available at [email protected].

We value transparency in our digital operations and are committed to implementing these technologies responsibly to serve our business partners and potential investors effectively.

1. What Are Cookies?

Cookies are small text files that websites place on your device to facilitate various functions and gather information about user interactions. At NTB Industrial Park, we utilize cookies and comparable technologies to deliver a seamless digital experience tailored to our business audience. These tools enable us to understand how visitors engage with our industrial park information, which helps us refine our online services and better address the needs of potential tenants and investors.

When you browse our website, we interpret your continued use as acceptance of our cookie practices. This implied consent mechanism allows us to provide you with full access to our digital resources while respecting your right to manage preferences. Our implementation focuses on practical benefits such as maintaining session continuity for document downloads, improving site navigation for technical specifications, and ensuring robust security for sensitive business inquiries.

2. Types of Cookies We Use

2.1 Essential Cookies

These fundamental cookies are indispensable for the proper functioning of our website. They facilitate three critical operations:

• Session Management: Maintains your login state and preserves form submissions during navigation
• Security Features: Protects against unauthorized access with CSRF protection and session validation
• Load Balancing: Ensures stable performance during peak traffic periods by optimizing server response times

These cookies activate automatically upon accessing our site as they are necessary for delivering core services to our business partners, without collecting personal information.

2.2 Performance Cookies

We employ analytical cookies to enhance our digital platform's effectiveness through:

• Google Analytics Implementation: Provides aggregated data about visitor interactions while preserving anonymity
• Behavior Tracking: Maps navigation paths to identify popular content and optimize information architecture
• Website Optimization: Measures loading speeds and device compatibility for continuous improvements

The anonymous usage statistics help us understand how investors navigate our site, enabling data-driven enhancements to our online resources.

2.3 Functional Cookies

These cookies remember preferences to create a personalized experience:

• Language & Regional Settings: Stores selections for international visitors and localized content display
• Form Assistance: Enables autofill functions to streamline inquiry submissions and contact processes
• Display Preferences: Retains font size and layout choices for improved readability

While not essential for basic operation, these cookies significantly improve usability for recurring visitors conducting business with our industrial park, offering:

• Efficient repeat visits for frequent partners
• Customized information display based on user history
• Time-saving features for document access and submission

3. Detailed Cookie List

-

4. Third-Party Cookies

NTB Industrial Park (NTB) utilizes select third-party services that may set cookies to enhance our website's functionality and improve your experience. These services fall into several key categories:

Analytics Partners

We employ industry-standard analytics tools including Google Analytics to collect anonymized data about website usage. These services help us understand:

• Visitor traffic patterns and popular content
• Navigation flows through our industrial park information
• Engagement with key resources and documents

Multimedia Content Providers

For enriched user experience, we incorporate embedded content such as:

• YouTube videos showcasing facility tours and operational overviews
• Interactive maps and virtual tour platforms
• Document viewers for prospectuses and technical specifications

Optional Social Media Integrations

Where implemented, these features enable:

• Content sharing via professional networks like LinkedIn
• News updates through Twitter feeds
• Community engagement (if applicable)

All third-party services operate under their own privacy policies and cookie practices. We maintain:

• Direct links to each provider's policy documentation
• Clear labeling of externally-sourced cookies
• Granular control options in our cookie preference center

Important Notes:

1. Third-party cookies are subject to each provider's privacy terms
2. We carefully vet all external services for compliance with data protection standards
3. You may manage these cookies through both our preference center and your browser settings

For a complete list of third-party cookies including their durations and specific purposes, please visit our Cookie Policy page. Should you require any assistance managing these preferences, our support team remains available at [email protected].

5. Cookie Management Options

5.1 Browser Controls

You maintain full control over cookie acceptance through your web browser's settings. Each major browser offers comprehensive tools for cookie management:

• Configuration Paths:
• Chrome: Settings > Privacy and security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

• These interfaces allow you to view existing cookies, delete stored data, and establish default behaviors for future cookie acceptance. Please be aware these settings apply globally to all websites you visit, not just our industrial park portal.

5.2 NTB-Specific Controls

We complement browser controls with specialized tools designed specifically for our website:

Initial Consent Framework

• Customizable cookie banner during first visit
• Clear accept/reject options
• Link to detailed preference center

Granular Preference Center

• Category-level toggles for:
• Essential operational cookies (always enabled)
• Performance analytics (optional)
• Functional preference cookies (optional)

• Additional features include:
• One-click analytics opt-out
• Session-specific vs persistent cookie options
• Save preferences for future visits

For convenient access, the preference center remains available through a persistent link in our website footer, and our support team can assist with any configuration questions at [email protected]. These tools work in conjunction with your browser settings to provide complete control over your data preferences.

6. Impact of Cookie Restrictions

While you have full control over cookie preferences through both browser settings and our preference center, modifying these settings may affect your experience on our website. Essential cookies, which cannot be disabled without impacting functionality, are required for fundamental operations such as maintaining secure sessions in investor portals and preserving form data during document downloads. 

Disabling performance cookies will limit our ability to analyze and improve your user experience, though the website will remain fully operational. Functional cookies, while not critical, enhance efficiency by remembering language preferences and autofill information - their absence may require manual re-entry of data during repeat visits.

For users who prefer to restrict cookies, alternative access methods include contacting our business development team directly for offline versions of key documents or scheduling a personal consultation to receive information through other channels.

7. Policy Updates

NTB Industrial Park (NTB) reserves the right to update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our business practices. Should material modifications be made that affect how we process your data, we will notify users through prominent announcements on our website and, where appropriate, via direct communication channels for registered partners.

We maintain a version control system that documents all policy revisions, including the nature of changes and their implementation dates. Historical versions remain archived for your reference and can be provided upon request to demonstrate our compliance journey and policy evolution.

The "Last Updated" date displayed at the beginning of this policy indicates the most recent revision and supersedes all previous versions. Your continued use of our website following any updates constitutes acceptance of the modified terms. For significant changes requiring renewed consent, we will provide clear mechanisms to review and reaffirm your preferences.

Should you wish to verify the currentness of this policy or access previous iterations, please contact our Data Protection Officer at [email protected]. We recommend periodic review of this section to remain informed about our cookie practices and your associated rights. All updates are implemented with the same commitment to transparency and data protection that underpin our standard operations.

8. Contact Information

For inquiries regarding our Cookie Policy or to exercise your data protection rights, please contact our Data Protection Officer. Written correspondence may be directed to [email protected] or our postal address at Vo Chi Cong Street, Thang Truong Commune, Da Nang City. While email remains our preferred method for efficient processing, formal requests may also be submitted during business hours via telephone at +84 28 3873 1969.

We endeavor to acknowledge all communications within two business days and provide substantive responses within seven business days for routine matters. Complex requests may require additional processing time, in which case we will inform you promptly of the expected resolution timeframe. When contacting us regarding cookie-related matters, kindly include "Cookie Policy Inquiry" in your subject line to facilitate timely handling.

This dedicated channel ensures your privacy concerns receive the appropriate attention from our qualified data protection team while maintaining the professional standards expected of NTB Industrial Park.