
Cookie Policy
- 1. What Are Cookies?
- 2. Types of Cookies We Use
- 3. Detailed Cookie List
- 4. Third-Party Cookies
- 5. Cookie Management Options
- 6. Impact of Cookie Restrictions
- 7. Policy Updates
- 8. Contact Information
Last Updated: 03 February 2026
At NTB Industrial Park ("NTB," "we," "us," or "our"), we employ cookies and similar tracking technologies ("Cookies") to ensure optimal functionality, security, and user experience across our digital platforms. These technologies support our mission to deliver integrated, ESG-oriented industrial solutions, including renewable energy infrastructure, AI-enabled systems, and pre-built green facilities for manufacturing enterprises.
By accessing and using our website, you acknowledge and consent to our use of Cookies as described in this policy. Cookies play an important role in supporting our digital operations by helping us to:
- Maintain essential website functionality, including secure access to investor portals, digital infrastructure dashboards, and document download systems
- Analyze visitor behavior to improve presentation of integrated factory solutions, renewable energy offerings, and infrastructure services
- Enhance cybersecurity measures protecting sensitive commercial, technical, and sustainability-related information
- Optimize website performance and accessibility for international investors, manufacturers, and business partners
You may manage your Cookie preferences at any time through your browser settings or our Cookie Preference Center (see “Managing Your Cookie Preferences” below). Please note that restricting essential Cookies may affect your ability to access certain features, particularly those related to secure inquiries, investor services, and technical documentation.
For detailed information on the specific types of Cookies we use, their purposes, and your rights, please review the full policy below. If you have questions regarding our Cookie practices, contact us at [email protected].
NTB Industrial Park is committed to transparency and responsible digital governance in support of sustainable, technology-driven industrial development.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They enable websites to function efficiently and provide insights into user interactions. At NTB Industrial Park, Cookies and similar technologies help us deliver a secure, efficient, and relevant digital experience for businesses exploring our integrated industrial park solutions.
These technologies allow us to understand how visitors interact with information related to green infrastructure, renewable energy systems, AI-enabled operations, and factory-ready facilities. This understanding supports continuous improvement of our digital services and ensures alignment with the expectations of global manufacturers and investors.
Continued use of our website indicates acceptance of our Cookie practices, subject to your right to manage preferences. Cookies help maintain session continuity for secure downloads, improve navigation of technical and sustainability-related content, and protect digital interactions involving commercial inquiries.
2. Types of Cookies We Use
2.1 Essential Cookies
Essential Cookies are required for the basic operation and security of our website. They support:
- Session Management: Maintaining secure user sessions and preserving submitted data across pages
- Security Controls: Protecting against unauthorized access, fraud, and cyber threats through session validation and security tokens
- System Stability: Load balancing and infrastructure reliability during periods of high traffic
These Cookies are automatically enabled and do not store personally identifiable information. Without them, core digital services related to investor access and technical documentation cannot function properly.
2.2 Performance Cookies
Performance Cookies help us understand how visitors use our website so we can improve functionality and content relevance. These include:
- Analytics Tools (e.g., Google Analytics): Collection of aggregated, anonymized usage data
- Navigation Analysis: Identifying frequently accessed information on factory solutions, energy systems, and infrastructure services
- Performance Monitoring: Assessing page load times, device compatibility, and platform stability
The data collected is used solely for internal analysis to enhance usability and does not directly identify individual users.
2.3 Functional Cookies
Functional Cookies enhance usability by remembering user preferences, including:
- Language & Regional Settings: Supporting international visitors with localized content
- Form Assistance: Facilitating repeat inquiries and efficient submission of contact forms
- Display Preferences: Retaining layout or accessibility settings
While not essential, these Cookies improve efficiency for returning users, particularly business partners and investors conducting ongoing evaluations of NTB’s integrated industrial offerings.
3. Detailed Cookie List
| Cookie key | Domain | Path | Cookie type | Expiration | Description |
|---|---|---|---|---|---|
| _country | www.ntbip.com | / | Functional | Session | Stores the user’s country code (e.g. VN) to display region-appropriate website content. |
| _ip | www.ntbip.com | / | Functional / Security | Session | Records the user’s IP address to support basic security monitoring and traffic analysis. |
| _language | www.ntbip.com | / | Functional | Session | Stores the user’s preferred language (e.g. vi) to present website content in the appropriate language. |
| _location | www.ntbip.com | / | Functional | Session | Stores general location information (non-precise) to support basic content personalization. |
| _cfuvid | .challenges.cloudflare.com | / | Strictly Necessary / Security | Session | Set by Cloudflare to distinguish legitimate users and protect the website from malicious traffic. |
| _ga | .ntbip.com | / | Analytics | 2 years | Google Analytics cookie used to distinguish users and analyze website usage statistics. |
| _ga_KC2WX3EJ9S | .ntbip.com | / | Analytics | 2 years | Google Analytics cookie associated with a specific measurement property of ntbip.com. |
| TawkConnectionTime | www.ntbip.com | / | Functional | Session | Supports session persistence between the user and the Tawk.to live chat service. |
| twk_idm_key | www.ntbip.com | / | Functional | Session | Tawk.to cookie used to authenticate the chat session and improve live support functionality. |
| twk_uuid_69789f706bd412198950621a | .ntbip.com | / | Functional | Approximately 6 months | Assigns an anonymous unique identifier to maintain chat history and user interaction continuity via Tawk.to. |
4. Third-Party Cookies
NTB Industrial Park may engage trusted third-party service providers that place Cookies to support website functionality and content delivery. These services include:
Analytics Partners
We use industry-recognized analytics services, such as Google Analytics, to collect anonymized insights into website usage, including:
- Visitor traffic trends and engagement with key content
- Navigation behavior across industrial, energy, and sustainability-related pages
Multimedia and Interactive Content Providers
Our website may incorporate third-party tools for:
- Embedded videos presenting facility tours, renewable energy systems, and infrastructure capabilities
- Interactive maps, virtual tours, or document viewers
Optional Professional Network Integrations
Where applicable, features may enable content sharing or updates via platforms such as LinkedIn or other professional networks.
All third-party Cookies are governed by the respective providers’ privacy policies. NTB evaluates external services for compliance with applicable data protection standards and provides users with control options through our preference center and browser settings.
Important Notes:
- Third-party cookies are subject to each provider's privacy terms
- We carefully vet all external services for compliance with data protection standards
- You may manage these cookies through both our preference center and your browser settings
For a complete list of third-party cookies including their durations and specific purposes, please visit our Cookie Policy page. Should you require any assistance managing these preferences, our support team remains available at [email protected].
5. Cookie Management Options
5.1 Browser Controls
You maintain full control over cookie acceptance through your web browser's settings. Each major browser offers comprehensive tools for cookie management:
- Configuration Paths:
- Chrome: Settings > Privacy and security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
- These interfaces allow you to view existing cookies, delete stored data, and establish default behaviors for future cookie acceptance. Please be aware these settings apply globally to all websites you visit, not just our industrial park portal.
5.2 NTB-Specific Controls
We complement browser controls with specialized tools designed specifically for our website:
Initial Consent Framework
- Customizable cookie banner during first visit
- Clear accept/reject options
- Link to detailed preference center
Granular Preference Center
- Category-level toggles for:
- Essential operational cookies (always enabled)
- Performance analytics (optional)
- Functional preference cookies (optional)
- Additional features include:
- One-click analytics opt-out
- Session-specific vs persistent cookie options
- Save preferences for future visits
For convenient access, the preference center remains available through a persistent link in our website footer, and our support team can assist with any configuration questions at [email protected]. These tools work in conjunction with your browser settings to provide complete control over your data preferences.
6. Impact of Cookie Restrictions
While you have full control over cookie preferences through both browser settings and our preference center, modifying these settings may affect your experience on our website. Essential cookies, which cannot be disabled without impacting functionality, are required for fundamental operations such as maintaining secure sessions in investor portals and preserving form data during document downloads.
Disabling performance cookies will limit our ability to analyze and improve your user experience, though the website will remain fully operational. Functional cookies, while not critical, enhance efficiency by remembering language preferences and autofill information - their absence may require manual re-entry of data during repeat visits.
For users who prefer to restrict cookies, alternative access methods include contacting our business development team directly for offline versions of key documents or scheduling a personal consultation to receive information through other channels.
7. Policy Updates
NTB Industrial Park (NTB) reserves the right to update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our business practices. Should material modifications be made that affect how we process your data, we will notify users through prominent announcements on our website and, where appropriate, via direct communication channels for registered partners.
We maintain a version control system that documents all policy revisions, including the nature of changes and their implementation dates. Historical versions remain archived for your reference and can be provided upon request to demonstrate our compliance journey and policy evolution.
The "Last Updated" date displayed at the beginning of this policy indicates the most recent revision and supersedes all previous versions. Your continued use of our website following any updates constitutes acceptance of the modified terms. For significant changes requiring renewed consent, we will provide clear mechanisms to review and reaffirm your preferences.
Should you wish to verify the currentness of this policy or access previous iterations, please contact our Data Protection Officer at [email protected]. We recommend periodic review of this section to remain informed about our cookie practices and your associated rights. All updates are implemented with the same commitment to transparency and data protection that underpin our standard operations.
8. Contact Information
For inquiries regarding our Cookie Policy or to exercise your data protection rights, please contact our Data Protection Officer. Written correspondence may be directed to [email protected] or our postal address at Vo Chi Cong Street, Thang Truong Commune, Da Nang City. While email remains our preferred method for efficient processing, formal requests may also be submitted during business hours via telephone at +84 98 475 9999.
We endeavor to acknowledge all communications within two business days and provide substantive responses within seven business days for routine matters. Complex requests may require additional processing time, in which case we will inform you promptly of the expected resolution timeframe. When contacting us regarding cookie-related matters, kindly include "Cookie Policy Inquiry" in your subject line to facilitate timely handling.
This dedicated channel ensures your privacy concerns receive the appropriate attention from our qualified data protection team while maintaining the professional standards expected of NTB Industrial Park.
Contact Us
If you have any questions regarding our Cookie Policy, please contact us at:
The Support Center is available 24/7
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