Terms Of Use

1. Introduction

NTB Industrial Park (NTB) is a next-generation eco-oriented industrial park designed to support modern manufacturing enterprises through ready-built factory solutions, renewable energy systems, digital and AI-enabled infrastructure, and synchronized green utilities.

Our development philosophy prioritizes operational readiness, environmental responsibility, and long-term scalability, enabling tenants to accelerate production while aligning with ESG principles, energy transition goals, and global supply chain requirements.

2. Products & Services

2.1 Our Commitment

NTB Industrial Park provides integrated, ready-to-operate industrial solutions that reduce setup time, optimize energy efficiency, and support data-driven operations. Our offerings are designed to help manufacturers focus on core production while leveraging shared infrastructure, renewable energy, and smart systems from day one.

2.2 Core Offerings

A. Ready-Built Factories (RBF)
NTB delivers modern ready-built factory facilities tailored to diverse industrial uses. These factories are designed with flexible layouts, standardized technical specifications, and future expansion capability. Facilities are supported by stable power supply, centralized utilities, and site-wide infrastructure planning.

Where applicable, factories may be integrated with rooftop solar photovoltaic systems, energy monitoring platforms, and energy storage solutions, subject to technical feasibility and contractual terms.

B. Renewable Energy & Energy Systems
NTB supports tenants’ energy transition objectives through:

• Rooftop solar power systems
• Centralized or distributed energy storage solutions
• Energy efficiency and consumption monitoring
• Infrastructure readiness for future renewable integration

Energy-related solutions are offered as part of integrated infrastructure planning or through separate commercial agreements, depending on tenant requirements.

C. AI-Enabled & Digital Infrastructure
The industrial park infrastructure is designed to support:

• Smart energy and utility monitoring
• Predictive maintenance and operational analytics
• Centralized data collection for ESG and compliance reporting

Actual deployment of AI-enabled systems may vary by project scope, unit type, and contractual arrangement.

D. Green & Synchronized Infrastructure
NTB implements a coordinated approach to green infrastructure, including internal road networks, utilities, wastewater treatment, and landscape planning. This ensures consistency, operational reliability, and long-term sustainability across the industrial park.

E. Support Services
NTB may provide or coordinate ancillary services such as regulatory assistance, infrastructure management, and operational support. Availability of such services is subject to separate agreements and may vary by tenant.

Note: All specifications, technologies, and services described are indicative and subject to final technical assessment and contractual confirmation.

3. Intellectual Property Rights

3.1 Ownership of Materials

All intellectual property made available on the NTB Industrial Park website, including but not limited to trademarks, logos, service marks, textual content, technical descriptions, system concepts, energy and infrastructure illustrations, AI-related representations, data visualizations, graphics, photographs, videos, website layout, and interface design (collectively, the “Protected Materials”), are the exclusive property of NTB Industrial Park or its respective licensors.

These Protected Materials are safeguarded under the laws of the Socialist Republic of Vietnam and applicable international intellectual property conventions.

3.2 Permitted Use

NTB grants users a limited, non-exclusive, revocable, and non-transferable license to access and use the Protected Materials solely for lawful, non-commercial, and informational business purposes. Permitted use includes viewing, downloading, and printing content for internal reference, feasibility assessment, or preliminary evaluation, provided that all copyright notices and proprietary markings remain intact.

3.3 Restrictions

Any use of Protected Materials beyond the scope expressly permitted is strictly prohibited. This includes, without limitation, reproduction, modification, translation, commercial exploitation, resale, data mining, systematic extraction, reverse engineering of digital systems, or unauthorized use of NTB’s trademarks or technical concepts related to renewable energy, AI-enabled infrastructure, or industrial solutions.

3.4 Enforcement Measures

NTB reserves all rights to enforce its intellectual property, including the right to pursue civil remedies, injunctive relief, and damages, and to cooperate with competent authorities in the event of infringement.

3.5 Third-Party Content

Certain content displayed on the Site may be provided by third-party partners, technology providers, or licensors. All such materials remain the property of their respective owners and are subject to additional terms and restrictions.

3.6 Reporting Violations

NTB encourages the reporting of any suspected intellectual property violations through our designated channels. Concerns may be directed to our Legal Department via email at [email protected] or by phone at +84 98 475 9999. We appreciate the cooperation of all users in helping maintain the integrity of our intellectual property assets.

By accessing and using the NTB website, users expressly acknowledge these intellectual property provisions and agree to abide by all stated terms and conditions. NTB reserves all rights not expressly granted in these Terms of Use.

4. User Eligibility & Conduct

4.1 Eligibility Requirements

Access to the NTB website and related services is intended solely for individuals and entities engaged in legitimate business activities. Users must be at least eighteen (18) years of age and possess the legal capacity to enter into binding agreements.

By using the Site, you represent that you meet these eligibility requirements.

4.2 User Responsibilities

Users agree to provide accurate, current, and complete information when interacting with NTB through the Site. You must comply with all applicable laws and regulations and use the Site exclusively for lawful business, investment, or informational purposes related to industrial development, infrastructure evaluation, or operational planning.

4.3 Prohibited Activities

Users are strictly prohibited from:

• Attempting unauthorized access to NTB systems or infrastructure
• Interfering with digital platforms, energy data, or AI-enabled systems
• Uploading malicious software or engaging in data misuse
• Misrepresenting affiliation with NTB or its partners
• Infringing intellectual property or disrupting Site functionality

4.4 Consequences of Violations

NTB reserves the right to suspend or terminate access to the Site without prior notice in the event of any violation. NTB may also pursue legal remedies and cooperate with law enforcement authorities as appropriate.

4.5 Reporting Misconduct

NTB encourages the reporting of any suspected violations or inappropriate conduct. Concerns may be directed to the NTB Administration Office via email at [email protected] or by telephone at +84 98 475 9999. The company values user cooperation in maintaining platform integrity and will investigate all credible reports in accordance with internal protocols.

By using our website, you acknowledge that you have read, understood, and agreed to comply with these terms of conduct. NTB appreciates your cooperation in maintaining a professional and secure online environment for all users.

5. Payment Information

Any information on the NTB Industrial Park website relating to deposit payments is provided for general reference purposes only.

Where applicable, deposit payments for the reservation or initial engagement of NTB facilities or services may be made via bank transfer, in accordance with instructions provided separately by NTB. The amount, timing, and conditions of any deposit shall be subject to mutual agreement and confirmation in writing.

Deposit payments do not constitute a final agreement or guarantee of availability unless expressly stated in a separate contract. All matters relating to pricing, payment terms, and refunds shall be governed by the relevant written agreement between NTB and the concerned party.

6. Privacy

NTB is committed to protecting personal data and business information provided through its digital platforms. The collection, use, storage, and protection of personal data are governed by NTB’s Privacy Policy and are implemented in accordance with applicable data protection regulations.

The General Data Protection Regulation (GDPR) is a data protection framework of the European Union that sets requirements for how personal data is collected, processed, stored, and protected, with a focus on transparency, security, and individual rights. Where applicable, NTB endeavors to align its data protection practices with the core principles of GDPR.

For detailed information about how we collect, use, store, and protect your personal data, please review our comprehensive Privacy Policy.

7. Third-party Links And External Content

NTB may provide links to external websites and digital resources as a convenience to our users. These third-party links may include, but are not limited to, government portals, industry association websites, partner organizations, and service provider platforms. Such references are provided for informational purposes only and do not constitute an endorsement or recommendation by NTB.

While we strive to link only to reputable sources that we believe may be of value to our users, NTB exercises no control over the content, policies, or practices of these external websites. We do not guarantee the accuracy, completeness, timeliness, or reliability of any information contained on third-party sites. The inclusion of any external link does not imply affiliation, sponsorship, or approval of the linked site by NTB.

Users should be aware that when they access third-party websites through links provided on our platform, they do so at their own discretion and risk. These external sites operate under their own terms of use and privacy policies, which may differ significantly from those of NTB. We strongly recommend reviewing the terms and conditions as well as the privacy statements of any third-party sites before engaging with them or providing any personal information.

NTB expressly disclaims all liability for any damages, losses, or consequences that may arise from accessing or using external websites. This includes, but is not limited to, technical issues, content accuracy, business practices, or any transactions conducted through third-party platforms. Users should exercise the same level of caution and judgment when visiting external sites as they would when accessing any unfamiliar online resource.

Should you encounter any broken links, outdated information, or questionable content on sites we reference, we welcome your feedback at [email protected]. While we cannot guarantee modifications to external content, we will review all reported concerns regarding linked resources and consider appropriate actions, which may include removing problematic references from our website.

8. Disclaimer of Liability

NTB Industrial Park (NTB) maintains this website with the utmost care to provide accurate and current information about our industrial park and services. However, we must clarify that the content presented on our digital platforms is intended for general informational purposes only. While we make every reasonable effort to ensure the reliability of published information, NTB cannot warrant or represent that all materials are entirely complete, current, or free from occasional inaccuracies that may occur despite our quality control measures.

The website and all its contents are provided strictly on an "as is" and "as available" basis. NTB expressly disclaims all warranties of any nature, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. This disclaimer encompasses all forms of content including textual information, graphical representations, technical specifications, and any other materials accessible through our digital properties.

Users should understand that industrial park specifications, service offerings, and regulatory information may be subject to change without notice. NTB reserves the right to modify, update, or remove content at any time to reflect changes in our operations or applicable regulations. For the most current and binding information regarding our industrial park facilities and services, we recommend contacting our official representatives directly.

Furthermore, NTB shall not be held responsible for any decisions made or actions taken based on information contained within this website. While we strive to provide valuable resources, users should independently verify any critical information before making business decisions or commitments. This is particularly important regarding regulatory compliance matters, investment considerations, or technical specifications that may affect operational planning.

By using this website, you acknowledge and agree that your use of the information contained herein is at your own discretion and risk. NTB, its affiliates, officers, directors, employees, agents, and representatives shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your access to or use of this website and its content. This limitation of liability applies to all claims of every kind and nature, whether based on warranty, contract, tort, or any other legal theory.

9. Termination Of Access And User Restrictions

NTB Industrial Park (NTB) reserves the unilateral right to suspend, terminate, or restrict user access to our website and associated services at any time and without prior notice, should we determine, in our sole discretion, that a user has violated these Terms of Use or engaged in activities detrimental to our digital platforms. Such termination may occur immediately and without warning in cases of severe breaches, including but not limited to unauthorized system access, distribution of malicious software, fraudulent activities, or any conduct that compromises the security or integrity of our services.

Upon termination of access, all rights and privileges granted to the user under these Terms shall cease immediately. Users whose access has been revoked must discontinue all use of NTB's digital resources and may not attempt to circumvent such restrictions by creating new accounts or accessing our services through alternative means. NTB maintains comprehensive records of all access termination decisions and may share relevant information with law enforcement authorities when appropriate.

The termination of access shall not affect any provisions of these Terms that by their nature should survive, including but not limited to intellectual property rights, disclaimers of liability, and governing law provisions. NTB shall not be liable to any user or third party for any consequences resulting from the termination of access in accordance with these Terms.

Users who believe their access has been terminated in error may submit a written appeal to our administration team at [email protected], providing a detailed explanation of their position. NTB will review such appeals in a timely manner and may, at our sole discretion, reinstate access if we determine the termination was unwarranted. All decisions regarding access termination and reinstatement shall be final.

10. Force Majeure

NTB Industrial Park (NTB) shall not be held liable for any failure or delay in performing our obligations under these Terms when such failure or delay results from circumstances beyond our reasonable control. These force majeure events may include, but are not limited to, natural disasters such as floods, earthquakes, or severe weather conditions; acts of government including regulatory changes, administrative orders, or restrictions; civil unrest, wars, or terrorism; epidemics or public health emergencies; utility failures; or any other extraordinary events that could not have been anticipated or prevented through reasonable diligence.

In the event of such circumstances, NTB shall be excused from performance of affected services for the duration of the force majeure event. We will make reasonable efforts to notify users of any significant service disruptions through our website or other available communication channels. During such periods, all contractual timelines and service level agreements shall be automatically extended by a period equal to the duration of the force majeure event.

NTB shall undertake commercially reasonable efforts to mitigate the effects of any force majeure event and resume normal operations as soon as practicable. However, we cannot guarantee the timeframe for full restoration of services and shall not be required to incur unreasonable additional costs to overcome such circumstances. Users acknowledge that certain services, particularly those dependent on third-party infrastructure or government operations, may remain unavailable until the relevant external conditions normalize.

This force majeure provision shall not apply to any payment obligations or other responsibilities that can reasonably be performed despite the occurrence of such events. If a force majeure event persists for more than sixty (60) consecutive days, either party may terminate the affected services without penalty upon written notice to the other party.

11. Governing Law & Dispute Resolution

These Terms of Use and any matters relating to your access to or use of NTB Industrial Park's digital platforms shall be exclusively governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict of law provisions. This legal framework shall apply to all aspects of our relationship, including but not limited to contractual obligations, intellectual property rights, and liability matters.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, both parties agree to first attempt to resolve the matter amicably through good faith negotiations. Either party may initiate this process by providing written notice to the other party specifying the nature of the dispute. Upon receipt of such notice, authorized representatives from both parties shall meet within thirty (30) days to seek a mutually acceptable resolution. This negotiation period may be extended by mutual written agreement.

Should the parties fail to reach an amicable settlement within sixty (60) days of the initial notice, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of Da Nang City, Vietnam. By agreeing to these Terms, you irrevocably submit to the personal jurisdiction of these courts and waive any objections to venue or forum non conveniens. The prevailing party in any legal action shall be entitled to recover reasonable attorneys' fees and costs associated with such action.

Notwithstanding the above, NTB reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or prevent unauthorized use of its services. This dispute resolution provision shall survive the termination or expiration of these Terms and shall continue to apply to any subsequent disputes between the parties.