Terms Of Use

1. Introduction

NTB Industrial Park (NTB) is a next-generation eco-industrial park in Da Nang City, Vietnam, offering sustainable infrastructure and tailored solutions for manufacturing and logistics enterprises. Our integrated development prioritizes environmental harmony, operational efficiency, and long-term growth for tenants.

2. Products & Services

2.1 Our Commitment

NTB Industrial Park delivers ready-to-use industrial solutions designed for manufacturers, logistics providers, and ESG-focused enterprises. Our turnkey offerings minimize setup time, optimize capital efficiency, and accelerate sustainable growth – allowing tenants to commence operations with confidence.

2.2 Core Offerings

A. Ready-built Factories
NTB offers modern, adaptable factory spaces engineered to meet diverse industrial requirements. These facilities feature customizable layouts ranging from 1,000 to 10,000 square meters, accommodating industries such as electronics, consumer goods, and light manufacturing. Key attributes include high ceilings (8–12 meters) for optimized vertical production, utility-ready infrastructure with three-phase power and dedicated wastewater treatment, and modular designs that allow for future expansion. These factories are particularly suited for businesses seeking rapid market entry and infrastructure that complies with regulatory standards.

B. Ready-built Warehouses
Our logistics hubs are designed to streamline supply chain operations with efficient storage and distribution solutions. These pre-constructed warehouses incorporate high-density storage configurations, heavy-duty flooring with load capacities of 2 to 3 tons per square meter, and optional temperature-controlled zones for cold chain storage. Additional features include loading docks, wide driveways for container access, flexible racking layouts, and 24/7 secured access – making them ideal for e-commerce fulfillment, third-party logistics (3PL) providers, and regional distribution centers requiring high inventory turnover.

C. Support Services
To ensure seamless operations, NTB provides a full suite of ancillary services. Our regulatory assistance includes licensing support and compliance advisory, while workforce solutions encompass labor sourcing, training coordination, and housing referrals. Facility management services such as 24/7 security, waste handling, and maintenance ensure operational continuity, and our logistics support extends to customs clearance facilitation and transport coordination.

Note: Specifications and service availability vary by unit location and lease terms. Detailed technical documentation is available upon request.

3. Intellectual Property Rights

3.1 Ownership of Materials

All intellectual property displayed on the NTB Industrial Park (NTB) website, including logos, trademarks, service marks, text content, documentation, graphic designs, images, multimedia presentations, website layout, and interface design (collectively referred to as "Protected Materials"), constitutes the exclusive property of NTB or its licensors. These materials enjoy protection under Vietnamese law as well as international copyright, trademark, and other intellectual property regulations.

3.2 Permitted Use

NTB grants visitors to our website a limited, non-exclusive license for lawful, non-commercial use of Protected Materials. This authorization permits viewing and downloading content for personal reference purposes, sharing materials with proper attribution to NTB, and printing documents for informational use only. All such permitted uses must maintain the integrity of the original materials and preserve all copyright and proprietary notices.

3.3 Restrictions

Any unauthorized utilization of Protected Materials constitutes a violation of these Terms. Prohibited activities include, without limitation, the reproduction, modification, or creation of derivative works; commercial exploitation or resale of content; removal or alteration of copyright notices; systematic data extraction through scraping or similar methods; and unauthorized use of NTB's trademarks. These restrictions apply regardless of whether the use is for commercial or non-commercial purposes.

3.4 Enforcement Measures

NTB maintains the full right to protect its intellectual property through appropriate legal channels. This includes pursuing civil litigation to seek injunctive relief and monetary damages for violations, as well as cooperating with law enforcement authorities in criminal prosecutions when warranted. The company will vigorously defend its intellectual assets against any infringement or unauthorized use.

3.5 Third-Party Content

Certain materials displayed on the NTB website may originate from third-party licensors. For such content, all intellectual property rights remain vested with the original rights holders, and any use is subject to additional restrictions as may be specified by those licensors. Users bear sole responsibility for identifying and complying with such third-party requirements.

3.6 Reporting Violations

NTB encourages the reporting of any suspected intellectual property violations through our designated channels. Concerns may be directed to our Legal Department via email at [email protected] or by phone at +84 28 3873 1969. We appreciate the cooperation of all users in helping maintain the integrity of our intellectual property assets.

By accessing and using the NTB website, users expressly acknowledge these intellectual property provisions and agree to abide by all stated terms and conditions. NTB reserves all rights not expressly granted in these Terms of Use.

4. User Eligibility & Conduct

4.1 Eligibility Requirements

Access to and use of the NTB Industrial Park (NTB) website and related services is strictly limited to individuals who meet specified criteria. Authorized users consist of persons aged 18 years or older, or minors who access the platform under the direct supervision of a legal guardian. By proceeding to use this website, you expressly represent and warrant that you satisfy these eligibility conditions and have the legal capacity to enter into binding agreements.

4.2 User Responsibilities

All users bear specific obligations when engaging with our digital platforms. You covenant to furnish complete, truthful, and up-to-date information in all communications and submitted forms. Compliance with all relevant Vietnamese legislation and regulatory requirements is mandatory. Users must safeguard the confidentiality of any authentication credentials and restrict website usage strictly to its intended business purposes. The platform may not be utilized for any unauthorized or unlawful activities.

4.3 Prohibited Activities

NTB expressly forbids certain forms of website misuse. Unauthorized system access attempts, including hacking activities, constitute violations of these terms. The transmission of unsolicited commercial messages or distribution of malicious software is strictly prohibited. Users may not falsely represent their identity or association with NTB, nor engage in fraudulent or deceptive practices. Any infringement upon intellectual property rights or disruptive actions that impair website functionality are similarly prohibited. These restrictions apply equally to direct actions and any form of indirect facilitation of prohibited activities.

4.4 Consequences of Violations

NTB maintains absolute discretion in enforcing these conduct provisions. Violations may result in immediate access suspension or termination without prior notice. The company reserves the right to remove objectionable content unilaterally and cooperate fully with law enforcement agencies when circumstances warrant. In cases of material breach, NTB may pursue all available legal remedies, including claims for monetary damages and injunctive relief. These enforcement measures are without prejudice to any other rights or remedies available under applicable law.

4.5 Reporting Misconduct

NTB encourages the reporting of any suspected violations or inappropriate conduct. Concerns may be directed to the NTB Administration Office via email at [email protected] or by telephone at +84 28 3873 1969. The company values user cooperation in maintaining platform integrity and will investigate all credible reports in accordance with internal protocols.

By using our website, you acknowledge that you have read, understood, and agreed to comply with these terms of conduct. NTB appreciates your cooperation in maintaining a professional and secure online environment for all users.

5. Privacy

For detailed information about how we collect, use, and protect your personal data, please review our comprehensive Privacy Policy.

6. Third-party Links And External Content

NTB may provide links to external websites and digital resources as a convenience to our users. These third-party links may include, but are not limited to, government portals, industry association websites, partner organizations, and service provider platforms. Such references are provided for informational purposes only and do not constitute an endorsement or recommendation by NTB.

While we strive to link only to reputable sources that we believe may be of value to our users, NTB exercises no control over the content, policies, or practices of these external websites. We do not guarantee the accuracy, completeness, timeliness, or reliability of any information contained on third-party sites. The inclusion of any external link does not imply affiliation, sponsorship, or approval of the linked site by NTB.

Users should be aware that when they access third-party websites through links provided on our platform, they do so at their own discretion and risk. These external sites operate under their own terms of use and privacy policies, which may differ significantly from those of NTB. We strongly recommend reviewing the terms and conditions as well as the privacy statements of any third-party sites before engaging with them or providing any personal information.

NTB expressly disclaims all liability for any damages, losses, or consequences that may arise from accessing or using external websites. This includes, but is not limited to, technical issues, content accuracy, business practices, or any transactions conducted through third-party platforms. Users should exercise the same level of caution and judgment when visiting external sites as they would when accessing any unfamiliar online resource.

Should you encounter any broken links, outdated information, or questionable content on sites we reference, we welcome your feedback at [email protected]. While we cannot guarantee modifications to external content, we will review all reported concerns regarding linked resources and consider appropriate actions, which may include removing problematic references from our website.

7. Disclaimer of Liability

NTB Industrial Park (NTB) maintains this website with the utmost care to provide accurate and current information about our industrial park and services. However, we must clarify that the content presented on our digital platforms is intended for general informational purposes only. While we make every reasonable effort to ensure the reliability of published information, NTB cannot warrant or represent that all materials are entirely complete, current, or free from occasional inaccuracies that may occur despite our quality control measures.

The website and all its contents are provided strictly on an "as is" and "as available" basis. NTB expressly disclaims all warranties of any nature, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. This disclaimer encompasses all forms of content including textual information, graphical representations, technical specifications, and any other materials accessible through our digital properties.

Users should understand that industrial park specifications, service offerings, and regulatory information may be subject to change without notice. NTB reserves the right to modify, update, or remove content at any time to reflect changes in our operations or applicable regulations. For the most current and binding information regarding our industrial park facilities and services, we recommend contacting our official representatives directly.

Furthermore, NTB shall not be held responsible for any decisions made or actions taken based on information contained within this website. While we strive to provide valuable resources, users should independently verify any critical information before making business decisions or commitments. This is particularly important regarding regulatory compliance matters, investment considerations, or technical specifications that may affect operational planning.

By using this website, you acknowledge and agree that your use of the information contained herein is at your own discretion and risk. NTB, its affiliates, officers, directors, employees, agents, and representatives shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your access to or use of this website and its content. This limitation of liability applies to all claims of every kind and nature, whether based on warranty, contract, tort, or any other legal theory.

8. Termination of Access And User Restrictions

NTB Industrial Park (NTB) reserves the unilateral right to suspend, terminate, or restrict user access to our website and associated services at any time and without prior notice, should we determine, in our sole discretion, that a user has violated these Terms of Use or engaged in activities detrimental to our digital platforms. Such termination may occur immediately and without warning in cases of severe breaches, including but not limited to unauthorized system access, distribution of malicious software, fraudulent activities, or any conduct that compromises the security or integrity of our services.

Upon termination of access, all rights and privileges granted to the user under these Terms shall cease immediately. Users whose access has been revoked must discontinue all use of NTB's digital resources and may not attempt to circumvent such restrictions by creating new accounts or accessing our services through alternative means. NTB maintains comprehensive records of all access termination decisions and may share relevant information with law enforcement authorities when appropriate.

The termination of access shall not affect any provisions of these Terms that by their nature should survive, including but not limited to intellectual property rights, disclaimers of liability, and governing law provisions. NTB shall not be liable to any user or third party for any consequences resulting from the termination of access in accordance with these Terms.

Users who believe their access has been terminated in error may submit a written appeal to our administration team at [email protected], providing a detailed explanation of their position. NTB will review such appeals in a timely manner and may, at our sole discretion, reinstate access if we determine the termination was unwarranted. All decisions regarding access termination and reinstatement shall be final.

9. Force Majeure

NTB Industrial Park (NTB) shall not be held liable for any failure or delay in performing our obligations under these Terms when such failure or delay results from circumstances beyond our reasonable control. These force majeure events may include, but are not limited to, natural disasters such as floods, earthquakes, or severe weather conditions; acts of government including regulatory changes, administrative orders, or restrictions; civil unrest, wars, or terrorism; epidemics or public health emergencies; utility failures; or any other extraordinary events that could not have been anticipated or prevented through reasonable diligence.

In the event of such circumstances, NTB shall be excused from performance of affected services for the duration of the force majeure event. We will make reasonable efforts to notify users of any significant service disruptions through our website or other available communication channels. During such periods, all contractual timelines and service level agreements shall be automatically extended by a period equal to the duration of the force majeure event.

NTB shall undertake commercially reasonable efforts to mitigate the effects of any force majeure event and resume normal operations as soon as practicable. However, we cannot guarantee the timeframe for full restoration of services and shall not be required to incur unreasonable additional costs to overcome such circumstances. Users acknowledge that certain services, particularly those dependent on third-party infrastructure or government operations, may remain unavailable until the relevant external conditions normalize.

This force majeure provision shall not apply to any payment obligations or other responsibilities that can reasonably be performed despite the occurrence of such events. If a force majeure event persists for more than sixty (60) consecutive days, either party may terminate the affected services without penalty upon written notice to the other party.

10. Governing Law & Dispute Resolution

These Terms of Use and any matters relating to your access to or use of NTB Industrial Park's digital platforms shall be exclusively governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict of law provisions. This legal framework shall apply to all aspects of our relationship, including but not limited to contractual obligations, intellectual property rights, and liability matters.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, both parties agree to first attempt to resolve the matter amicably through good faith negotiations. Either party may initiate this process by providing written notice to the other party specifying the nature of the dispute. Upon receipt of such notice, authorized representatives from both parties shall meet within thirty (30) days to seek a mutually acceptable resolution. This negotiation period may be extended by mutual written agreement.

Should the parties fail to reach an amicable settlement within sixty (60) days of the initial notice, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of Da Nang City, Vietnam. By agreeing to these Terms, you irrevocably submit to the personal jurisdiction of these courts and waive any objections to venue or forum non conveniens. The prevailing party in any legal action shall be entitled to recover reasonable attorneys' fees and costs associated with such action.

Notwithstanding the above, NTB reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or prevent unauthorized use of its services. This dispute resolution provision shall survive the termination or expiration of these Terms and shall continue to apply to any subsequent disputes between the parties.